The word “compliance” can have ominous connotations, but not when you talk to Carol Blevins, who is part of the corporate financial aid compliance staff.

“A big part of my job is helping students,” she says. “I’m on their side, because they need to know their rights and responsibilities when they take out loans.”

Carol has worked in several departments since starting at Ross 27 years ago. In her current position, she ensures that the school and students follow standards and rules pertaining to student loans. She reviews all Ross student loan applications, and after students finish at Ross, follows up to see if the loans are being repaid.

“If people aren’t making payments, the first thing I do is gently remind them of their rights and responsibilities,” she says. “Sometimes people run into difficulties, and I give them advice about what they can do. I even call lenders on their behalf to explain the situation.”

The proactive approach, Carol says, has led to a student-loan default rate at Ross that is below the national average. Furthermore, she adds that helping students address their problems early on helps them avoid more serious difficulties down the road.

Cari McPherson teaches the same class every six months, but she says she won’t be getting bored any time soon. “The students make every day different,” she explains. “They always have new questions and come up with new challenges for me to address.”

Cari has taught at Ross for 11 years. As a clinical instructor, she introduces terminology in anatomy and physiology and teaches back-office skills like drawing blood and giving injections. She’s also taught front-office skills, like administration and billing—and says that after working 30 years as a nurse in a large pediatric clinic; she’s equally comfortable with both.

Cari opens every module by telling students about her background so they know she understands what they need to learn. “Every student has a right to a comfortable, respectful learning environment,” she says. “They appreciate that I can relate what they’re covering in class to what they’ll encounter in their careers.”

Another thing she likes about Ross is that coursework goes beyond the so-called hard skills. “A lot of students,” she says, “have had no professional role models to show how important soft skills, like attendance, punctuality and having a good attitude, are to their success.”

Is she that role model? “Well,” she says, “many of my students have gone on to successful careers and have come back to teach at Ross.”

Future

Ross Medical Education Center provides students with the high-quality, targeted healthcare education employers are looking for. With a healthcare career, you'll be making a difference in people's lives every day.

Choice

Ross has multiple campuses that have been providing superior short-term allied health training since 1976. There are Ross Medical Education Center campuses in Michigan, Ohio and Indiana so that you can train to enter the healthcare field at a location that's convenient for you.