Licensures and Accreditations

Accreditations
Each of Ross Medical Education Centers' individual campuses is licensed by the applicable state in which the school is located.

Ross Medical Education Centers are institutionally accredited as non-degree granting institutions by:

Accrediting Bureau of Health Education Schools
7777 Leesburg Pike, Suite 314 North
Falls Church, VA 22043
Phone: (703) 917-9503
Fax: (703) 917-4109
www.abhes.org

The Accrediting Bureau of Health Education Schools (ABHES) is listed by the U.S. Department of Education as a nationally recognized accrediting agency. Because it is the only agency recognized by the U.S. Department of Education as an institutional and specialized accreditation agency focusing on healthcare education and medical career training, Ross Medical Education Center graduates gain an edge by having their support. ABHES-accredited schools enjoy the benefits of increased prestige and legitimacy among peers, increased communication across the healthcare training field, expert review of new and enhanced programs, the ability to identify strengths and areas that need improvement, and site visits by experienced and credentialed allied health specialists.

How do I get certified as a Medical Assistant?

At Ross Medical Education Center, we encourage our graduates to continue learning. If you are looking for new opportunities at any point after graduation, we encourage you to test to become a CMA or RMA! Credentialing is not typically required for employment as a Medical Assistant, but graduates of Ross Medical Education Center are eligible to become a Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA). In order to obtain one or both of these credentials, a graduate must sit for national credentialing examinations offered by the American Medical Technologists (AMT) or the American Association of Medical Assistants (AAMA). More information about these examinations is available through the following web sites: www.amt1.com or www.aama-ntl.org.

How do I get certified as a Medical Biller?

That extra credential could be just the thing that gives you the edge when employers are selecting skilled medical office staff. Graduates of the Medical Insurance Billing and Office Administration program qualify to take the Certified Medical Reimbursement Specialist exam through the American Medical Billing Association. To learn more about the CMRS exam through the AMBA visit www.ambanet.net . These same graduates are eligible to sit for the Certified Coding Associate exam through the American Health Information Management Association. For more information on these exams, try the following web site: www.ahima.org

Procedures for filing complaints

Each member of the staff at Ross Medical Education Center works hard to ensure that you are provided the benefits of a professional learning environment. We encourage all of our students to bring any concerns to the attention of our faculty in order to have them resolved. If, however, you do not feel that your concerns were satisfactorily addressed, Ross provides the following procedures for filing a complaint.

Students must first meet with the school director in an effort to resolve the complaint. If you feel that your complaint has not been resolved, then you should file a written complaint with at Ross Education, LLC:

Ross Education, LLC
Concern Resolution Department
Attention: Ms. Kathleen Brown
300 S. Riverside, Suite A
St. Clair, MI 48079

Ross will acknowledge receipt of your written complaint within three working days. A written response will follow within 10 working days. If the response still does not rectify the concern, you may request to arrange a meeting for the concerned parties. If a resolution is not reached during the meeting, the student may contact the Nonpublic Postsecondary Education Commission. All complaints sent to the Commission must be in writing, with permission from the complainant(s) for the Commission to send a copy to the school for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries regarding our Georgia campuses to: Nonpublic Postsecondary Education Commission 2082 East Exchange Place, Ste. 220 Tucker, GA 30084-5305 www.gnpec.org Michigan students may consider contacting the Michigan Department of Labor & Economic Growth. All complaints considered by the department must be in written form, with permissions from the complainant(s) for the department to forward a copy of the complaint to the school for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Department. Please direct all inquiries to: Michigan Department of Labor & Economic Growth Office of Postsecondary Services Proprietary School Unit Victor Office Center, 3rd Floor 201 North Washington Square Lansing, MI 48913 or Fax to (517) 373-2759 A copy of the complaint form is available online at www.michiganps.net